Frequently Asked Questions
1. Can I claim more than once on my Warranty?
Yes. All NWC administered warranties have an unlimited number of claims for listed covered components. Please refer to your specific Warranty Product Disclosure Statement or Warranty Contract for full details.
2. Can I transfer my Warranty?
Yes. Most NWC administered warranties are transferrable to a new owner in the event you sell the vehicle or equipment privately. Please refer to your specific Product Disclosure Statement or Warranty Contract Terms and Conditions for details of the transfer process, timeframe to request the transfer and any applicable transfer fee payable. To transfer the warranty to a new owner, download a Transfer Ownership Form from here and forward to NWC. Warranties are not transferrable to another vehicle or equipment.
3. Can I get a replacement Product Disclosure Statement / Warranty Contract?
If you have lost or need a replacement Product Disclosure Statement or Warranty Contract, please contact NWC on 1800 888 760 or email warranty@nwc.com.au.
empty-header
4. How do I change my personal details?
If you change any of your personal details such as name, address or contact details please contact NWC on 1800 888 760 or email warranty@nwc.com.au.
5. What happens if I miss or am late in carrying out a service?
If you miss or are late in carrying out a service, you may be in breach of your servicing obligations. Please contact NWC on 1800 888 760 or email warranty@nwc.com.au if this occurs to discuss how this may affect your warranty.
Please refer to your specific Product Disclosure Statement or Warranty Contract for full terms and conditions.